Could a simple five-minute interaction with another person dramatically increase ones productivity? In some employment environments, the answer is yes, according to Wharton management professor Adam Grant. Grant has devoted significant chunks of his professional career to examining what motivates workers in settings that range from call centers and mail-order pharmacies to swimming pool lifeguard [...]
Entries Tagged as ‘Sales Training’
January 7, 2010
Are Hotels Blowing Leads?
Michael Ferree, Account Director with Geary Interactive, published an interesting article entitled “How marketers are blowing lead management” on today’s iMedia Connection website. Ferree suggests that a study performed by lead management software company Leads360 exposed a number of important facts about performance-marketing and lead management. One important statistic shows that converting a lead is [...]
December 23, 2009
Looking For New Business? Call Your Existing Clients!
Your current client base is your most valuable asset. Having purchased products or stayed at your property, your clients know have a pretty good idea what you have to offer. Holding on to these clients is so much easier than finding new ones because you already know their purchasing habits and there is something about [...]
December 10, 2009
Cold Calling Secret Alternative To Using Sales Scripts
What if there was another way that you could connect with people on the phone without using a cold calling sales script? Would you be open to it or would you prefer to stick with the way you’re selling on the phone now? Sales scripts can be great; they can support you through the call, [...]
